Question 1

What happens if SentientWeb does not know the answer?

Accepted Answer

It says it will have your team respond, captures the question, and sends the full context to you. It does not guess or invent service, pricing, legal, insurance, or policy claims.

Question 2

Besides handing off buyers, what do I actually learn?

Accepted Answer

A short, regular read on what buyers keep asking, where they hesitate, and which questions SentientWeb could not answer confidently — tied to bookings, quotes, wins, and losses, so you know what to clarify, prove, or post next.

Question 3

Do I need to sign an annual contract?

Accepted Answer

No. The managed SentientWeb service runs month to month with no annual commitment. The one-time business map setup is invoiced separately at the start. ACH or bank transfer is preferred for all invoices.

Question 4

Will this feel impersonal to my buyers?

Accepted Answer

Every interaction runs from your approved knowledge, in your brand voice. It feels like your best office manager on their best day — because the answers are yours, delivered instantly and remembered.

Question 5

How should we start?

Accepted Answer

Start with the free conversion audit. We model where your buyers hesitate, what SentientWeb should cover, and which next step to route — then you decide. No commitment.

Question 6

How is this different from a basic site assistant?

Accepted Answer

Basic assistants answer isolated questions. SentientWeb answers from your approved knowledge, estimates buying temperature, remembers each journey across website and Instagram, and learns from the business outcome after the handoff.

Question 7

Does SentientWeb replace our sales process or rush buyers to a calendar?

Accepted Answer

Neither. SentientWeb educates and prepares buyers before they meet your team — the human close stays the conversion event, it just starts with context instead of cold.

Question 8

What does the Instagram side actually do?

Accepted Answer

It publishes posts based on the questions and objections buyers keep raising, handles comments with approved response logic, and moves promising prospects to your website or your team — then tracks which posts produce appointments and revenue.

Question 9

What about buyers who shop with their own AI assistants?

Accepted Answer

Their assistant can research, verify fit, check availability, and request the next step through a secure agent channel — the same approved knowledge and guardrails your buyers get in person. Machine research stays separate from identified leads until the buyer gives consent or requests action.

Question 10

What does my team receive at handoff?

Accepted Answer

The next owner receives a qualified handoff with the buyer journey, questions asked, buying temperature with evidence, hesitations, and a recommended opener.

Question 11

What is an active buyer journey?

Accepted Answer

One unique prospect who meaningfully interacts during a 30-day window counts once — whether they start on Instagram, your website, or both. Raw page views and automated traffic never count.

Question 12

Do we need to replace our scheduler or CRM?

Accepted Answer

No. SentientWeb works before those tools and learns after them. It passes context into your CRM, calendar, Slack, email, or webhook flow — and reads the outcome back. If you do not have a CRM yet, we can email qualified buyer context until you connect one.

Question 13

How much does SentientWeb cost?

Accepted Answer

A one-time business map setup starts at $500 for the founding cohort, and the managed SentientWeb service is $2,500 per month with 500 active buyer journeys included — full details on our pricing page. Every engagement starts with a free conversion audit.

Question 14

How long does setup take?

Accepted Answer

The business map setup delivers in about 10 business days: one working session, mapping your approved knowledge, configuring SentientWeb, installing it, and previewing everything with you before launch.

Question 15

Do we need a lot of traffic for this to work?

Accepted Answer

You need buyers, not volume. One recovered booking or job can cover the month — your free conversion audit models the opportunity on your own site.

Question 16

What platforms do you support?

Accepted Answer

WordPress, Webflow, Squarespace, Framer, Next.js, Astro, and any custom site with a single script tag — plus Instagram through ManyChat.

Question 17

What results can I expect?

Accepted Answer

Every business is different. Your free conversion audit models where buyers hesitate, what SentientWeb should cover from approved knowledge, and which next step should receive the handoff. Teams usually benchmark booked appointments, quote rates, and after-hours capture before choosing to start.

Question 18

Who owns our data?

Accepted Answer

You own your business and customer data, and it stays exportable. SentientWeb owns its software, schemas, and decision logic, and uses only contractually permitted, de-identified patterns to improve the vertical system. Identities are never matched across different client businesses.

From first question to sales handoff.

Every buyer remembered

Every question learned

Every hesitation reported

Try SentientWeb on this page

The shopkeeper is its keeper.

Get discovered where buyers ask first.

Answer every question the moment it lands.

Read who is ready and who is stuck.

Handle hesitations with proof you already own.

Humans take it from there.

Every outcome sharpens the top again.

Common questions

Your buyers are already asking. Now someone always answers.

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